We are here to help you with your questions regarding products, orders, payments, delivery, returns and refunds.

Office Hours

Monday to Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

For order-related queries, please include your Order ID in your email so that we can assist you faster.

Customer Queries

You can contact us regarding:

  • Order status
  • Product information
  • Payment issues
  • Delivery issues
  • Cancellation requests
  • Return requests
  • Refund status
  • Other customer support matters

We aim to respond to customer queries within a reasonable time.

Email: Shoppstore@gmail.com